Let's Talk Mountains & Memories

Whether you're planning your first visit or you're a returning guest, we'd love to hear from you. Drop us a line, give us a call, or just come say hi when you're in Jasper.

Give Us a Ring

We're here most days from 8am to 8pm Mountain Time. If we miss you, we'll get back to you pretty quick.

(250) 847-3920

Send an Email

Prefer writing? That's cool. We usually respond within a few hours during the day, sometimes faster if we're not out on the trails.

reservations@pyrelithhollow.info

Come Visit

About 20 minutes from downtown Jasper. Follow Hollow Ridge Road up into the mountains - you can't miss us.

1847 Hollow Ridge Road
Jasper, AB T0E 1E0
Canada

Send Us a Message

Got questions about bookings, group rates, or what to pack? Fill this out and we'll get back to you soon.

Questions People Usually Ask

We've been doing this a while, so we know what folks wanna know. Here's the stuff that comes up most often.

We're about a 20-minute drive up Hollow Ridge Road. It's a scenic route with some great views - totally worth it. Most guests say getting here is half the fun. You'll need a car though, since we're a bit off the beaten path.

We get it - plans change. If you cancel more than 7 days before your stay, you'll get a full refund minus a small admin fee. Less than 7 days and we keep 50%, but we try to be flexible if something serious comes up. Weather cancellations are handled case by case.

Yeah, we're pretty pet-friendly! Dogs are welcome in some of our cabins for a small daily fee. Just let us know when you book so we can set you up in the right spot. We've got trails where they can run around, but they gotta stay on-leash in common areas.

For the guided hikes and spa treatments, yeah - those fill up fast, especially in summer and winter. Dining reservations are highly recommended too. Equipment rentals are usually fine to book when you arrive, but if you've got specific dates in mind, it doesn't hurt to reserve ahead.

We've got reliable wifi in all the rooms and common areas. It's not blazing fast like city internet, but it's solid enough for emails, streaming, and video calls. Some folks come here to unplug completely, but we won't judge if you need to stay connected.

Yep, we're open all year. Each season's got its own vibe - summers are all about hiking and outdoor dining, winters bring the skiing and cozy fireside evenings. Fall's gorgeous with the colors, and spring's when everything comes alive again. Honestly, there's no bad time to visit.

We love hosting groups! Whether it's a family reunion, wedding party, or corporate retreat, we can handle it. We've got meeting spaces, team-building activities, and can customize packages based on what you need. Just reach out and we'll figure it out together.

Still Got Questions?

Seriously, don't be a stranger. We're here to help make your mountain getaway happen.

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